Ombudsperson

Carole Moss is the student ombudsperson. The position of Ombudsperson is as a designated neutral that provides impartial and confidential assistance to students. Assistance in problems solving, conflict coaching, assistance with academic concerns and appeals are some of the ways we can assist you.

The office of the Academic Student Ombudsperson is located in the BUSU offices in the Student Alumni Centre. Office hours are 9:00 a.m. – 4:30 p.m. Monday to Friday. You can call 905-688-5550 ext. 4195 or email ombuds@busu.net or drop in during office hours.

The Ombudsperson for Students is a designated neutral party, who provides confidential and informal assistance to students in resolving university-related concerns. This service is available to all undergraduate and graduate students.

The Office of the Ombudsperson for Students is independent of the Students’ Union and University’s administrative structure and considers all sides of an issue in an impartial and objective manner.

The Student Ombudsperson has no authority to order the change of policy or procedure but can recommend strategies and options for resolution.

It is important to note that the Student Ombudsperson does not act as an advocate for individual students, student groups, or the University. Rather, the Student Ombudsperson is here to assist students, faculty and administration as they work through academic and non-academic issues that effect the University and members of its community.